"3 things I have seen in the past: Badge ins!"
by:
Virgilio F. De leon Jr.MD
Call Center Agents stay up all night and there are times that you would really know that they need a good 8 hours uninterrupted sleep. I have seen people badge in to things that they should not. Here are three examples.
1) Agent Badges in to Coffee Maker
One sleepy agent swiped his badge on a Coffee maker , put a cup under it and waited for the coffee to pour. Needless to say he was too sleepy to notice that his cup was empty when he left.
2) Agent Badges in to Gate
You know you are really tired when you hurriedly get your badge from your bag , swipe it on your gate and wait for it to open.
3) Agent Voice Prompt
And the last of the three is an Agent who swiped his badge on the elevator buttons and shouted " "22nd" at it. I was surprised because I didn't know that this particular building had such a hi-tech lift. And the most amusing part was that this building only had 4 floors.
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